Thank you for taking the time to read this important update!
We have been working with developers all summer making major improvements to your account and membership areas of the site. These updates will be deployed over the next couple of days (Thursday/Friday, August 21-22, 2014). We do not expect much downtime, but during our testing your account and access to the notebooking web-app may not be available. Once all testing is complete, I will let you know.
WHAT YOU NEED TO KNOW
Once updates are ready, you will login with your normal email credentials and be asked to choose a new username. This username will become your new login as well as your visible public identity when commenting or participating in our forums. Please choose carefully as this username cannot be changed. We will no longer use email addresses for your login.
All actively paying web-app users-
All current auto-payment plans for The Notebooking Publisher will be canceled. You should receive a notice from PayPal of this change in the next day or two. This does NOT mean you will lose access to the web-app. Your expiration date will remain the same. However, once the site updates are ready, you will need to renew access to continue past your expiration date. I apologize for this inconvenience but there is just no way around it.
Past product purchases-
With our current system, all past purchase downloads are available in your account area. With our new system, this download area will no longer be available. Instead, you will have the option to have past download links sent to you via email. (Note: this does NOT apply to LIFETIME members. Your download center will not change except for much improved speed and useability.)
Site looks jumbled or isn’t behaving as expected-
If you have any trouble accessing the site after the deployment or things seem in disarray, please clear your browser’s cache following the directions below and then restart your browser.
How to clear your browser’s cache:
Thanks again for taking time to read this update. If you have any questions, please feel free to contact me via our support center at http://support.notebookingpages.com.