F.A.Q. / HELP / SUPPORT

 

Situation 1: You have purchased products or a membership.
The email address used for your account is automatically set to the email address used during the checkout process. So if you used PayPal during your checkout, that is the email address that will be used for your log-in. You can change this in your "account info" area once you have logged-in. However, be sure that the PayPal field in your profile still contains the correct information so that any future transactions will apply to your account.

Situation 2: You receive our emails, but your email address is not working.
Our email list is separate from our customer account list, so you may be receiving our emails but be unable to log-in. To log-in to the paid portions of our site, you must purchase a product or membership.

If you have further questions, please submit a support ticket.

 

If you successfully changed your password and it doesn't seem to be working, most likely the browser you are using needs to be refreshed.

Try the steps below.

(Open a new browser screen http://notebookingpages.com so you can read these steps.)

1) Log-out of NotebookingPages.com

2) Hold the CTRL key and press F5 (this will force the browser to reload the new information)

3) Log-in to NotebookingPages.com using your new password

4) If you continue to experience the same problem, please submit a support ticket.

Old Notebooking Pages Store: http://notebookingpages.com/store

In January 2012, we reorganized our Free Notebooking Pages & Homeschooling Resources. This is now called the FREE MEMBERS AREA.

The FREE MEMBERS AREA requires you to create a free account with our website. You will need to be logged-in to download files. We needed to do this to protect our files from sites who were "stealing" them (as well as our bandwidth) by way of direct links.

After you log-in, you will be taken directly to your download area.

FREE MEMBERS AREA:
http://notebookingpages.com/treasury/free-notebooking-pages-homeschooling-resources

We have moved our FREE "non" notebooking pages resources (aka our organizational charts, calendars, etc.) to our sister site MomsToolBelt.com.
Specifically, you can find our free charts here: http://momstoolbelt.com/archives/category/free-printables

 

As of 08-10-2011, the Treasury Files will use about 1 GB of space.

If you have room on your computer, I would download them to the computer. However, I would also highly recommend downloading/transferring the files to a USB flash drive (5 GB ~ $10) which would make the files easy to share between multiple computers in your home. If you would like to transfer the files to multiple flash drives (perhaps one for each of your children), you have my permission to do that as well. Our copyright allows you to use the downloaded pages/files with your own family and a single classroom that you teach (EX: a co-op class).

You have indefinite access to download links for files released before & during your membership period. More details below:

Notebooking Treasury Members receive full access to all notebooking pages products and freebies including monthly updates of new pages, content, and resources. Memberships to renew annually.

You may download files via the individual product pages found throughout the site or download all files in one location in the Treasury Member Download Center (see your Members Area at top of page).

Updates are dated in the download areas. Once your subscription ends (see your Access End Date in "Your Purchase History" in the Members Area at top of page), you will not be able to download any future updates, but you will retain indefinite access to all past links/downloads/products.

Full Question:
On your "Binding your Own Notebooks" page, you show pictures of Quiet Time Journals and Assignment Books. I know of your Quiet Time Journal pages and have already used them successfully, but I couldn't find any pages for assignment books. I'm always having a hard time finding a calendar in the store that has enough room for me to write in assignments for each week and would love to create a unique book for each child instead. Do you have the assignment pages on your website?

Answer:
We have a few free downloads for homeschooling in our Free Printables, Charts, & Organization Tools section (under the Homeschooling Info tab). However, I have a full set of assignment & homeschooling pages available for purchase at our sister site MomsToolBelt.com in the Homeschooling Category.

 

View payment options here.
Pay with check/money order here.

If your group or school has five or more teachers, we do offer group and school discounts. Please contact us via our SUPPORT CENTER and request more info.

In your shopping cart, there is a box for "Coupon Code". Enter your code into that box before proceeding to checkout. Only (1) coupon may be used.

 

Directions for giving a gift membership here.

 

If you purchased/renewed a membership during a special promo period offering bonuses . . .

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New members should receive an email with the link to bonus items within 1 hour of checkout. If you have not received your email, please send a support ticket requesting this information.

Renewing members should send a support ticket requesting a link to bonus items.

All bonus items will expire one week from end of promo period. Please download ASAP.

 

Your timed session for this link has expired.

Try the steps below.

(Open a new browser screen http://notebookingpages.com so you can read these steps.)

1) Log-out of NotebookingPages.com (even if you think you are already logged-out)

2) Log-in to NotebookingPages.com

3) Re-download the file using the instructions given on the download page.

4) If you continue to experience the same problem, please submit a support ticket.

 

The file did not download correctly. This could happen for a variety of reasons.

Download speed too slow

Download was interrupted

User session timed out during the download

User is downloading too many files at the same time

High volume of website traffic downloading at the same time

Try the steps below.

(Open a new browser screen http://notebookingpages.com so you can read these steps.)

1) Delete the file from your computer.

2) Log-out of NotebookingPages.com (even if you think you are already logged-out)

3) Log-in to NotebookingPages.com

4) Re-download the file using the instructions given on the download page.

5) If you continue to experience the same problem, please submit a support ticket.